Politique d’expédition

We aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times

• Standard Shipping: 7–15 business days.

• Express Shipping (if available): 3–7 business days.
  Delivery times may vary depending on your location and courier delays.

Shipping Costs

• Shipping fees are calculated at checkout and depend on your delivery address and chosen shipping method.

• Free shipping promotions (if available) will be applied automatically at checkout.

Order Tracking

• Once your order has been shipped, you will receive a tracking number.

• Tracking information may take up to 48 hours to update.

Delays & Responsibility

• We are not responsible for delays caused by customs, natural events, or courier issues.

• Customers are responsible for providing the correct shipping address. Orders shipped to an incorrect address provided by the customer cannot be refunded.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact the courier directly to file a claim.

• We will assist where possible but cannot be held responsible for courier errors.